12 complete symptom paths42 guides and 60 questions in each1,460 Grade A articlesOne searchable, connected knowledge library140 official sourcesEvidence context with explicit limits
← Decision Support EngineNEXT-STEP OUTCOMES

Next-step outcomes

Choose an outcome only after the safety screen, then define the owner, review time and proof of completion.

18curated public routes
LOG01

Document and monitor

Use a controlled observation window when the condition is stable, non-urgent and likely to become clearer through comparable records.

2 guides2 questionsOpen route →
COMPARE02

Run a safe comparison

Compare one variable at a time across affected and unaffected locations without altering the building enough to erase the pattern.

2 guides2 questionsOpen route →
VALVE03

Isolate a known water source

Stop an active, safely accessible water source while preserving evidence and avoiding electrical, contamination or structural hazards.

2 guides2 questionsOpen route →
STOP04

Protect people and stop

Leave the immediate area or stop ordinary investigation when alarms, smoke, sewage, structural instability, energized water or acute symptoms are present.

2 guides2 questionsOpen route →
TRACK05

Start My House tracking

Create a private longitudinal record for recurrence, measurements, photos, weather and maintenance without publishing household evidence.

2 guides2 questionsOpen route →
CLAIM06

Prepare an insurance packet

Organize loss timing, mitigation actions, photographs, receipts and communications without overstating cause or coverage.

2 guides2 questionsOpen route →
NOTICE07

Prepare a landlord or property-manager notice

Send a factual, time-stamped notice describing conditions, access needs and requested action without diagnosing the defect.

2 guides2 questionsOpen route →
HAND08

Prepare a professional handoff

Give a contractor, inspector or specialist a concise evidence packet with competing routes, safety boundaries and verification goals.

2 guides2 questionsOpen route →
HOUSE09

Schedule a building assessment

Use a building-envelope or general building professional when multiple systems, concealed paths or consequential scope decisions overlap.

2 guides2 questionsOpen route →
PIPE10

Schedule a plumbing assessment

Use qualified plumbing help for repeated backups, concealed leakage, wastewater, pressure problems or inaccessible supply and drain routes.

2 guides2 questionsOpen route →
BOLT11

Schedule an electrical assessment

Use qualified electrical help for heat, odor, arcing, repeated trips, damaged wiring or water near energized equipment.

2 guides2 questionsOpen route →
ROOF12

Schedule a roof or envelope assessment

Use qualified roof or enclosure assessment for active leakage, unsafe access, flashing interfaces or recurring weather-linked entry.

2 guides2 questionsOpen route →
AIR13

Schedule an indoor-air assessment

Use qualified indoor-air or ventilation assessment when symptoms persist, sources are unclear or measurement interpretation is consequential.

2 guides2 questionsOpen route →
DRY14

Perform safe drying

Reduce moisture with ventilation, heat, dehumidification or removal only within electrical, contamination, material and occupancy boundaries.

2 guides2 questionsOpen route →
VERIFY15

Verify after repair

Confirm source control, drying, function and recurrence over a defined observation window rather than accepting appearance alone.

2 guides2 questionsOpen route →
WEATHER16

Compare another weather cycle

Use a comparable rain, wind, freeze, heat or humidity event when waiting is safe and recurrence timing can distinguish pathways.

2 guides2 questionsOpen route →
EVID17

Preserve evidence before removal

Photograph, label and record affected materials before controlled removal when insurance, ownership or later diagnosis may depend on context.

2 guides2 questionsOpen route →
ALERT18

Seek urgent qualified help

Escalate promptly when safety, active damage or vulnerable occupants make ordinary self-help an unsafe delay.